Platform Overview

Kudzu Canopy NOC is a hosted network operations platform for LoRaWAN operators. It ingests raw network traffic and infrastructure state, computes operational KPIs, detects conditions that require attention, and guides you from evidence to action. Whether you manage a city-scale deployment or a single-building pilot, Canopy NOC provides the continuous visibility you need to keep your network healthy.

Why it matters#

LoRaWAN operators accumulate large volumes of low-level evidence — gateway traffic, device activity, RSSI/SNR measurements, deployment files, customer notes, incident history — but converting that evidence into timely decisions is difficult at scale. Manual inspection does not keep pace with the data, and siloed tools make it hard to correlate infrastructure state with service quality.

Canopy NOC solves this by creating a continuous operational loop that automates the path from raw data to prioritized action:

  1. Collect detailed network data from gateways and the LNS.
  2. Normalize that data into a shared model of networks, gateways, devices, packets, and statistics.
  3. Compute metrics that describe service quality, RF coverage, capacity, and infrastructure health.
  4. Evaluate those metrics against alarm thresholds and severity rules.
  5. Notify the right users immediately or through daily and weekly summaries.
  6. Analyze the same evidence with AI-assisted insights, recommendations, and reports.
  7. Act — inspect, validate, dismiss, fix, or document the result.

The more complete the input data, the more useful the platform becomes. A direct LNS integration that receives uplinks, downlinks, and gateway statistics provides the highest-quality operational view.

Who uses it#

RoleHow they use Canopy NOC
NOC operatorsMonitor network stability, track active alarms, identify silent devices and gateways, and respond to problems that need immediate attention.
RF and deployment engineersCompare intended coverage against observed behavior using the map, deployment, and metric layers. Inspect weak areas and plan gateway placement changes.
Network managersUse the Action Center, reports, dashboards, and notification summaries to understand trends, prioritize work, and communicate status.
AdministratorsManage users, organizations, roles, integrations, analysis algorithms, alarm definitions, frequency plans, and subscription settings.

How it works#

Product areas at a glance#

AreaPurpose
Action CenterFirst screen after login. Shows network health status, device/gateway/alarm overview tiles, and AI-generated optimization suggestions.
Network MapSpatial view of gateways, devices, RF-quality overlays, deployment layers, and analysis references.
MonitoringMetrics Dashboard for KPIs, Alarms for threshold state, and Reports for generated summaries.
Investigation ViewsWidget-based diagnostic dashboards for ad-hoc data exploration — uplink analysis, infrastructure stress, geo-positioned analysis, and more.
OperationsDeployment snapshots, coverage simulations, planning sessions, and field-work tracking.
ConfigurationNetwork settings, gateway and device inventory, LNS/HTTP/API integrations, monitoring KPIs, zones, and frequency plans.
AI InsightsAI-generated network insight problems, proposed solutions, agent sessions, and the Nomi chatbot assistant.
NotificationsPer-user inbox, email delivery, Discord delivery, and configurable notification preferences.
AdministrationUsers, organizations, RBAC roles, resource permissions, billing, and platform-level settings.

The data processing model#

The platform stores low-level network evidence and derives higher-level operational artifacts from it through a layered pipeline:

  • Raw and normalized data — uplinks, downlinks, gateway statistics, device and gateway inventory, integration activity, and map features.
  • Dashboards and query views — live aggregations for charts, tables, gauges, maps, and ad-hoc exploration.
  • Analysis algorithms — scheduled programs that compute metrics, attach entity references, and generate geotags.
  • Alarms — threshold rules with live status, history, and notification queuing.
  • AI outputs — insight problems, solutions, reports, and agent sessions that interpret the evidence for you.

The same evidence can surface in multiple places. A device may appear in inventory, on a map, inside a KPI reference list, in an alarm, inside an AI insight, and in a report. Typed entity references keep those experiences connected.

Where you see this#

  • Action Center — the post-login landing page with network health at a glance.
  • Navigation Sidebar — the persistent menu that organizes every product area.